Once your order has been dispatched, you will receive a tracking number by email. Please note: there may be a delay of 2 to 3 days between the parcel being dispatched and the email with the tracking number being sent. It may take up to a week for the tracking to become active, as it takes time for the parcel to arrive at its destination and be registered by the carrier.

If the maximum delivery time is exceeded, please contact us by email at contact@elevenkits.eu ,we will investigate and restart production if necessary.

Yes. All transactions are protected by SSL and PCI DSS encryption systems. Your banking information is never stored or shared with third parties.